Terms & Conditions

By visiting our website or engaging Soft Genix Professionals Private Limited (“we”, “our”, “us”) for any service, you agree to these Terms & Conditions. If you don't agree with any part of them, please don't use our website or services.

Where a signed proposal, contract, or statement of work exists for a specific project, its terms take priority over this page wherever the two conflict.

We provide custom software development, AI and machine learning solutions, web and mobile application development, UI/UX design, enterprise software, API development, cloud and DevOps engineering, QA, and IT consulting. The exact scope of any engagement is defined in a separate proposal or agreement, not by this page alone.

We may update, expand, or retire services listed on our website at any time without prior notice.

Our services are intended for individuals and businesses capable of entering into a binding contract under Indian law. By using our site or services, you confirm that you meet this requirement and that any information you provide on behalf of a company is accurate and you're authorised to provide it.

• Give us accurate, current information when engaging our services
• Use our website and services only for lawful purposes
• Keep any account credentials we issue you confidential
• Not attempt to reverse-engineer, disrupt, or gain unauthorised access to our systems
• Respect the intellectual property rights of Soft Genix Professionals and third parties

Most client work follows a straightforward path from agreed scope to delivery:

• Fees, milestones, and due dates are set out in your proposal or invoice
• Late payments may attract interest or a pause in active work, as stated in your agreement
• Taxes (GST or otherwise) are added where applicable under Indian law
• Refunds, if any, are handled case by case per the terms of your specific engagement

All content on our website — text, graphics, logos, and design — is the property of Soft Genix Professionals and may not be copied or reused without written permission.

Information shared with us during a project — specifications, business data, credentials — is treated as confidential and used only to deliver the agreed work. Either party may ask the other to sign a dedicated non-disclosure agreement for sensitive engagements.

• Our services are provided on an "as is" and "as available" basis
• We don't guarantee that software will be entirely free of defects or interruption
• We aren't responsible for issues arising from third-party services, APIs, or infrastructure we don't control
• Any specific warranty period is the one stated in your project agreement, not a general guarantee

To the extent permitted by Indian law, Soft Genix Professionals is not liable for indirect, incidental, or consequential losses arising from the use of our website or services. Where liability can't be excluded, it's limited to the fees paid for the specific service giving rise to the claim.

Either party may end an active engagement as described in the relevant proposal or agreement, typically with written notice. We reserve the right to suspend or restrict access to our website or services for anyone who breaches these terms.

These terms are governed by the laws of India. Any dispute arising from them or from our services is subject to the exclusive jurisdiction of the courts in Gautam Buddh Nagar, Uttar Pradesh.

We may revise these terms from time to time. Updates will appear on this page with a new “Last updated” date, and material changes will be flagged by email or a notice on our website. Continued use of our website or services after a change means you accept the update.

Questions about these terms can be sent to:

By using our website or engaging our services, you acknowledge that you've read, understood, and agree to be bound by these Terms & Conditions.